To contribute to the discussion, I’d like to say that I very much like the idea of a story where you can play as a character who does not know the language of the place they are in and has to experience life as an outsider, or where you can fit in and understand the language. That is not an experience any CoG game has really tried in my experience.
However, I don’t think the way that’s done here achieves that. A lot of people have complained that, not knowing Chinese, they cannot experience the game from the selected option of “I am a native person who understands this language.”
I’d like to point out the flipside instead; if you DO speak Chinese, you can’t really play that game in the way that the monolingual people are experiencing it. You can select that your character does not speak Chinese, but the words will still be there and you, the reader, will still understand them. At best you can just try to quickly glaze over them and pretend you don’t know what it says.
The experience of feeling lost or confused or out of your depth will not be there for you in a believable way, and you will be missing out on a story that was explicitly written with that in mind.
I kind of feel that if a player selects that they do not understand the language, then it should be impossible to do so. Looking up the sentences in google translate certainly shouldn’t be an option people feel the need to try! That isn’t something the player could be doing in the context of what’s happening in the story (unless they have an eidetic memory and perfect recall to repeat the sentence later into their phone, or something!), and it defeats the point of the experience that’s being aimed for. Additionally, by making some players feel like that’s what they’re supposed to be trying, it will add a huge amount of friction to their experience.
Perhaps there should be an “immersive” option where if you select that your character speaks Chinese, the dialogue is translated, if you say that your character does not speak Chinese, the dialogue is completely emitted and just says something like “they say something in Chinese you do not understand”, and some sort of middle option if you have limited Chinese skill.
After all, if I do not speak any Chinese, why is there a perfect Chinese sentence written there that I can look up? Realistically it would sound like nothing at all to me and I would not be able to repeat it back later or even make a guess at what is happening.