Are people having trouble with the web store?

Hi all,
So, whenever I go and buy a web game on offer such as Rock Star, for instance, I keep getting an error saying that we couldn’t inneciate payment. Why is this?
I set up my email and COG password attempting to buy Rock Star when it came out, but I just keep getting this message every time. It doesn’t even let me enter my info that it doesn’t have, so how could it say there was an error with the payment? I emailed Jason, who said only that I have to wait for “Dan” to look into it. Well, shouldn’t this be high on his priority list?
Thanks.