A 500 error while loading game data

I’m having trouble with uploading my game onto both cogdemos and dashingdon when i have an image attached to it but when I delete the image, the error is gone and the game is working perfectly fine. The image is around 500 kb only so it’s not a big file size, I think?

The error I’m getting is: Our apologies; there was a 500 error while loading game data. Please refresh your browser now; if that doesn’t work, please email support-game-id-3220-web@choiceofgames.com with details.

My code looks like this:
*gosub_scene csideimg_star
INSERT TITLE HERE is a short interactive fiction demo.

Does it only happen with that specific image? Have you tried it with others? Size is okay so that’s not the problem. What format is it?

it’s in png! Another author gave me an image they used in their game just in case it’s an issue with my image itself but it seems like even the image that the other author gave me doesn’t work. :frowning:

Yes, png are allowed. And the size is not the problem. The server seems to be fine too cause you’re the only one complaining, so I think it might be something on your side.

Have you tried with a different browser?