Is there a way to redeem my prior purchase?

Choice of Games games Heroes Rise
3

Nope, you had the right of it, CoG totally lets you transfer your purchases to any of the webstores they have control over! :slight_smile: All’s ya gotta do is send them an email with your receipts from whichever web merchant you purchased their games from.

The steps to doing so are detailed below:

Step 1: You need to email support@choiceofgames.com and provide the following information:

  • The email address you want the games to be associated with
    • No, it doesn’t have to be the same email you use to log into the forum, it’s whatever email you want it to be associated with.
  • Receipts or other proof of purchase for the games

For Google Play, you can find receipts using the steps below:
  • If you didn’t delete them, you might still have your receipts in your inbox

or

  1. Go to payments.google.com while signed into your Google account
  2. Find “Other purchase activity”
  3. Click on “View Purchases”
  4. Select an order to see your receipt
    • Any games you purchased through Google Play should show up there. Chrome Webstore purchases will be there too.
  5. Take a screenshot of the receipt and attach it to the email you send to CoG

For the Apple App Store, you can find receipts using the steps below:
  1. On your device, open the App Store
  2. Select the profile icon in the top right
  3. Select your name, you may need to use Touch ID or enter your passcode to authenticate.
  4. Select Purchase History
  5. Find and select the purchase you want to see the receipt
    • For purchases older than 90 days, make sure you’re on the correct month and year that you purchased it as the App Store shows your most recent purchases first, so you may not see your receipt at fire
  6. Take a screenshot of the receipt and attach it to the email you send to CoG

For Steam, you can find receipts using the steps below:
  1. Open Steam
  2. Click your name in the upper right hand corner
  3. Select Account Details.
  4. Under Store and Purchase History click the link to View Purchase History
  5. Find the purchase you want and click on it to see the receipt
  6. Take a screenshot of the receipt and attach it to the email you send to CoG

For the Amazon App Store, you can find receipts using the steps below:
  1. Go to Your Orders
  2. Click View Order Details next to the order.
  3. Search through your orders until you find the order you want
  4. Click on Order Details to see the receipt
  5. Take a screenshot of the receipt and attach it to the email you send to CoG

After this, you can download the omnibus app on either the Google Play Store or the Apple Appstore (there is currently no omnibus for the Amazon Appstore or Steam, sorry!). Access any game you know you’ve already purchased and there should either be an option to restore your purchases in the app itself, or when you enter the game.

Then it’s just a matter of typing in the email you associated the purchases with (as detailed above) and voila! You now have access to your previously purchased games! Pretty cool, right?

6 Likes