I disagree. A RO shouldn’t disappear off of the face of the Earth (or whatever planet the game is set on) after romancing and the romance should impact the story in at least some small way for the romance to be good.
There is no universal “bad” or “good” physical customization for MCs. The main problem is that the customization is not used and has no impact on the story. A magic stat would be bad to have if the story doesn’t contain any magic and the stat is never used, and not because it is generally bad.
There’s a thread about games without people of color neutrality. https://forum.choiceofgames.com/t/video-games-without-people-of-color-are-not-neutral/10400
If people are multiracial, that can get difficult to describe and how do you describe an Asian person when Asia doesn’t exist, etc. Descriptions of the MC can often be lacking for certain people which is kind of anti-inclusive. I don’t mind if the NPCs are physically described.